The NOVUS Goal and Promise

NOVUS Auto Glass believes it is the company’s responsibility to consistently provide the highest quality of service and products in the market. This means going beyond customer expectations and doing what is right to save the customer money. It also means being accountable to fellow franchisees and the entire NOVUS Auto Glass organisation throughout the world and integrating social and environmental priorities within our service.

The NOVUS Vision


To be the customer's first choice as the windscreen repair expert offering the highest quality auto glass repair and replacement service in the NOVUS Auto Glass franchisees' area of primary responsibility.

The NOVUS Brand Promise


We promise as "The Windscreen Repair Experts™" to offer uncompromising quality and value in NOVUS Auto Glass products and service delivered by people who care.